The two main rules of Customer Service

[mavo]

1) The customer is always right.

2) They must be punished for their arrogance.

[KEITH HURST]

Two words that just don't seem to come together civil and service

[mavo]

Two words that just don't seem to come together civil and service

Don`t get me on about the Public Sector. Keith... The sector responsible for spending the money that the Private Sector earns.

[KEITH HURST]

I thought that was oap,s we get the blame for everything else from global warming to dry rot not forgetting the bad press timeshares get Its gone very quiet ether its teatime or my hearing aid is broke

[KEITH HURST]

HEALTH WARNING
it is advisable to keep tonge firmly in cheek while reading most of my posts

[mavo]

I tend to agree Keith. For us to be too serious too often would be counter productive. Laughing in the face of adversity is thankfully a wonderful British trait.